By Carly Barnes-Short, Chair of the Advisory Committee, on behalf of the Investment Fraud Committee
We are deeply saddened to learn of the passing of Baroness Helen Newlove, the Victims’ Commissioner, a woman whose courage, compassion, and relentless dedication transformed the lives of victims across the country. Her voice, her presence, and her leadership will be profoundly missed.
I had the privilege of welcoming Baroness Newlove as the keynote speaker at the Investment Fraud Committee’s September 2025 Summit. What she delivered that day was more than a speech — it was a moment of clarity, strength, and solidarity for victims who had long felt unheard.
She spoke powerfully about the injustice facing countless fraud victims: individuals who had already suffered devastating financial loss, being pursued for tax liabilities in unjust circumstances. In that room were the V11 footballers, pension-fraud victims, and families whose lives had been turned upside down. Many carried not just financial trauma, but emotional exhaustion.
Baroness Newlove saw them. She understood them. And she spoke for them — with sincerity, empathy, and conviction.
She reminded us that victims of fraud are victims of crime, not wrongdoers. That their treatment must reflect their suffering, not their circumstances. And that justice must include fairness in every part of the system, including HMRC.
Earlier this year, she wrote directly to the Chancellor of the Exchequer urging reform of HMRC’s approach to fraud victims. In her letter, she highlighted:
- The devastating impact on vulnerable victims.
- The need for HMRC to adopt trauma-informed communication and decision-making.
- The importance of listing HMRC under the Victims’ Code so victims are recognised and protected in their dealings with the state.
- The critical distinction between deliberate tax evasion and innocent victims caught in sophisticated scams.
Her full letter can be read here:
🔗 https://victimscommissioner.org.uk/document/letter-to-the-chancellor-of-the-exchequer-tax-claims-on-assets-lost-to-fraud-and-the-treatment-of-victims/
Her advocacy brought national attention to a long-overlooked injustice and gave so many victims the validation they deserved.
But her leadership came from a place far deeper than policy.
Baroness Newlove was herself a victim of the most unimaginable crime — the murder of her husband, Garry Newlove. From that profound tragedy, she built a life committed to justice, compassion, and service. She transformed her pain into purpose, and fought tirelessly for the rights and dignity of victims throughout the UK.
Her strength was extraordinary. Her empathy was genuine. Her courage was constant. And her impact will endure.
To her children, her family, and her dedicated team at the Victims’ Commissioner’s Office: we send our heartfelt condolences. We hope you take comfort in knowing how deeply admired she was, and how profoundly she changed the lives of victims across the UK.
Baroness Helen Newlove leaves behind a legacy of strength, compassion, and justice — a legacy the Investment Fraud Committee will carry forward in her honour.
She will never be forgotten.
— Carly Barnes-Short
Chair, Advisory Committee
Investment Fraud Committee


