Two-Tier Justice: Fraud and Financial Abuse Victims Face Crushing Tax Bills While Perpetrators Walk Free
21 July 2025

The Investment Fraud HMRC Campaign is calling for urgent government action to end what it describes as a two-tier justice system—one in which victims of fraud and financial abuse are handed unjust, unaffordable tax bills, while the perpetrators, enablers, and facilitators walk free, often continuing to offend without consequence.

From investment scams and pension mis-selling to cases of financial coercion within abusive relationships, victims have been left devastated—facing retrospective tax demands, interest and penalties, despite having acted in good faith or under duress.

“This is institutional injustice,” said victim representative Sue Flood. “Victims are being hit with crushing demands, while those who orchestrated the frauds are rarely investigated. Worse, many continue to operate unchecked, targeting new victims.”

​​​​Systemic Harm, Ignored Victims

HMRC is pursuing vulnerable individuals for tax liabilities arising from fraud and financial abuse they didn’t understand or control.

In some cases, the stress has triggered mental health crises, suicide attempts, bankruptcy, and homelessness.

Victims include people with mental health conditions, keyworkers, and survivors of coercive financial abuse.

A recent article in the Dorset Echo exposed a case in which a woman was penalised for undeclared income her abusive husband secretly deposited and withdrew from their joint account. Despite her lack of knowledge—and her suicide attempt during the HMRC inquiry—officials ruled she had “no reasonable excuse” and enforced penalties dating back many years.

Meanwhile, Offenders Go Unpunished

At the same time:

Advisers, scheme promoters, and financial abusers often face no enforcement or regulatory action;

Many continue trading or working in financial services, with no accountability;

The system allows repeat offending while victims bear all financial and emotional consequences.

Our Demands

The Investment Fraud HMRC Campaign is urging and the Government to:

- Suspend enforcement against historic victims of financial abuse, mis-selling and fraud;
- Investigate and hold to account those who facilitated and profited from fraudulent activities and scams;
* Embed the Victims’ Code in HMRC procedures and train staff to recognise and support vulnerable taxpayers;
* Reform tax rules and guidance so victims are not unfairly penalised for actions beyond their control;
* Introduce a fairer settlement process for historic victims, based on principles of fairness, proportionality, and affordability.

“The system must recognise the lived reality of victims. No one should be financially destroyed for something they didn’t understand, didn’t cause, and couldn’t control. We are calling for fairer, affordable outcomes—before more lives are needlessly shattered.” Carly Barnes-Short, Lawyer and Investment Fraud Commitee Co-Chair. 

MEDIA AVAILABILITY
Victims, cross-party MPs, and leading experts in law, policing, and tax policy are available for interviews.

To arrange interviews or request supporting case material please contact us:

11 September 2025
New data released by Action Fraud, in partnership with the Pension Scams Action Group (PSAG), reveals an alarming rise in pension fraud across the UK. In 2024 alone, £17,567,249 was reported lost to pension-related scams — that’s an average of £48,129 per day, with each victim losing around £33,848. These are not just numbers. They represent the hard-earned savings of people approaching or entering retirement — and the consequences are deeply personal. How Pension Fraud is Being Carried Out Fraudsters are becoming more organised, targeted, and convincing. Two core methods stand out in current scams: 1. Investment Fraud Pressure Tactics Scammers pressure individuals into transferring or investing their pension pots quickly. Common signs include: - Promises of high or guaranteed returns - Claims of limited-time opportunities - Urgency to act “before it's too late” - Dismissal of risk or complexity These schemes are designed to disarm savers, override critical thinking, and push through illegitimate transfers before they can be questioned. 2. Account Takeovers Through Impersonation In more technical scams, fraudsters impersonate savers and gain control over their pension accounts. Tactics often include: - Collecting personal details via phishing, cold calls, or data breaches - Posing as legitimate pension providers or advisers - Redirecting or withdrawing pension funds once access is secured These crimes are not only financially devastating — they’re also emotionally distressing and difficult to recover from. Why This Matters Pension fraud is more than a financial issue — it is a national security and well-being concern. Financial and emotional harm These crimes affect victims' long-term financial security and mental health, leading to stress, anxiety, and even breakdowns in later life planning. The scale of the problem Over 500 reports were filed in 2024, with nearly £18 million in confirmed losses. Fraudsters are increasingly sophisticated and persistent. Vulnerability of targets Many victims are older, nearing retirement, or managing lump sums for the first time. This makes them prime targets — especially if they lack digital literacy or experience with investment products. What Individuals Can Do to Protect Themselves PSAG and Action Fraud recommend the following steps for anyone managing their pension savings: Secure your pension account Use strong, unique passwords and enable two-step verification (2SV) on your online accounts. Be wary of unsolicited contact If someone contacts you unexpectedly about your pension — especially offering a “review” or “investment opportunity” — hang up and report it. Spot pressure tactics High returns, urgent decisions, or limited-time deals are all red flags. Reputable advisers never rush you. Stop. Think. Check. Before making any changes to your pension, take the time to: Consult someone you trust Verify financial advisers via the FCA Register Get second opinions from regulated professionals The Role of the Investment Fraud Committee These figures underscore the critical role of the Investment Fraud Committee in tackling this growing crisis. Our priorities include: Raising public awareness through targeted campaigns. Strengthening security standards Enhancing regulation Supporting victims Pushing for enforcement against scammers through coordination with law enforcement and financial regulators Campaigning for HMRC Policy change and fair and affordable solutions for scam victims. Final Thoughts Pension fraud is not a marginal issue — it’s costing ordinary savers nearly £50,000 a day, and affecting hundreds of people each year. Without urgent, coordinated action, that number will only rise. Let’s use this data as a turning point. Together, the Investment Fraud Committee, financial services sector, law enforcement, and the public can reduce these losses — and safeguard the futures people have worked a lifetime to build. Read more here
11 September 2025
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